Service
Outsource all your repetitive transactional processes so that you can focus on managing your business. With over 60 years of combined work experience, we help manage your core internal functions so that you remain flexible and efficient, minus the stress of finding, hiring, onboarding, managing, training, and retaining staff.
Purchasing Solutions
Purchasing solutions help organizations on buying a complete solution and not to rely just on cost. Sometimes cost do not tell the complete picture and the phrase ‘I am a solution provider’ may be overused. Ask yourself this, does your purchased solution come with Guaranteed Uptime? What is the response time when there is an unexpected breakdown? Is there 24/7 customer support? Is the support onsite? Is there an escalation process in place? What is the lead time in solving a service disruption matter? FFJ Solution can help enhance your purchasing process.
Parts Inventory & Warehouse Management
What Is Inventory Management?
Inventory management is a method for forecasting, ordering, receiving and allocating stock. The purchasing manager will use seasonality and historical sales trends to forecast demand. Inventory includes raw materials, parts and finished products.
Do you know your Inventory Key performance Indicators?
Warehouse management involves managing stock storage and picking and packing activities in a warehouse. The practice uses demand trends data to place the best-selling items near packing areas to expedite shipping and dictate which items to use to fill orders, such as items with the closest expiration date.
Do you know your Warehouse Key Performance Indicators?
Warehouse inventory management is the combination of both these processes by which stock stored in a warehouse or other storage facilities are received, tracked, audited and managed for order fulfillment.
Coaching and Talent Development
Powerful conversations are the path to remarkable results in developing strengths and maximizing the ability of talents. While some talents are fast learners, others are slow. Coaching helps slow learners. With coaching, we passionately develop talent and deliver results at the same time. This also improves the retention of talents across the organization. The right guidance and coaching go a long way in encouraging and motivating talents to achieve their maximum potential.
Vehicle Contracts Management
Because knowing your contractual rights puts you in a better position to exercise your right to maximize profits and minimize risk by complying with your contractual obligation. Conversely, losing track of commitments and later getting blindsided can be costly. Despite the risks, many businesses continue to rely on manual processes which are disconnected, inefficient tools to draft, store, and review their contracts. There’s a better way to manage contracts. FFJ knows how.
Management of Call Centers
Customer service is the direct one-on-one interaction between a customer making a purchase and a representative of the company that is selling it. This interaction plays a critical factor in ensuring buyer satisfaction and encouraging repeat business.
Service Audit and Development
Why it is important to audit your business processes?
•To avoid disruptions that may be happening?
•To streamline and enhance your Standard Operating Processes.
•To focus on the details of you operations.
•To be able to differentiate between a Job Description VS Operating Process
Marketing Org Operations
